On most items we offer an exclusive 30-day exchange/refund policy. If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a return authorization from us. Items must be returned in original factory packaging. Shipping charges are not refundable. Special order items may not be returnable. The items that have been installed, scratched, or abused WILL NOT BE accepted for return or credit.